SHIPPING

Order Preparation Time
We work to ensure all purchases are processed promptly. Depending on the site you shop from, your order will be prepared within 1–4 days. This period allows us to carefully handle and package your products to guarantee they arrive in perfect condition.

Estimated Delivery Period
Once shipped, parcels typically arrive within 3 to 14 days. The exact arrival time will vary based on your delivery location and courier schedules. Our goal is to make sure every order reaches you quickly and efficiently.

Stock Readiness & Logistics Partner
Every product available on our site is physically stocked in our warehouse, ready to leave as soon as your order is confirmed. We also collaborate with a professional logistics provider in China: YTO Express, to maintain a smooth supply chain and provide consistent fulfilment quality worldwide.

Legal Data
Company Name: VACAT LTD
Company Number: 16608629
Email: info@felisa-store.com
Registered Office Address:77 BOUNDARY ROAD, HOVE, ENGLAND BN3 5TD